- Log in to TK Club, go to the profile icon in the top right corner, and open "Account Settings".
- Click the "Edit" or "Change" button next to the information you want to update.
- For mobile number changes — An OTP will be sent to your old number, and another OTP will be sent to your new number. The change will take effect once both OTPs are correctly entered.
- To change KYC-linked details such as your full name or date of birth, contact us via Live Chat or at support@tkclub.my and submit a copy of your NID or passport.
- Verification is typically completed and details are updated within 24 hours.
Steps to Enable:
- Log in to TK Club and go to "Account Settings" → "Security" section.
- Click on the "Enable Two-Factor Verification" option.
- If you choose mobile number-based OTP, a 6-digit code will be sent to your registered number each time you log in.
- Once you confirm with the code, 2FA will be activated immediately.
- Participation: Log in to TK Club and visit the "Latest Promotions" page — all ongoing tournaments are listed there. Simply click the "Join" button on the tournament you want to enter.
- Earning Points: Placing bets on the designated games or sports during the tournament period earns you points. Points are calculated based on the amount and number of bets placed.
- Leaderboard: The highest point holders sit at the top of the leaderboard. Rankings are updated in real time.
- Prize Distribution: Cash or bonus winnings are credited to the winners' accounts within 24–48 hours of the tournament ending.
- Please wait 15 minutes first — occasional delays can happen due to payment gateway traffic.
- Open your bKash or Nagad app and confirm whether the transaction shows as "Successful" — a failed transaction will not be credited to your account.
- Check your TK Club deposit history to see whether the transaction is showing as "Pending".
- If it still hasn't arrived after 15 minutes TK Club Live Chat Contact us and provide the payment amount, date/time, and your bKash/Nagad transaction ID.
- If a transaction fails, your money is typically refunded within 30 minutes to 24 hours.
- Live Chat: A Live Chat button is available at the bottom right of every TK Club page. It's the fastest channel — a Bengali-speaking agent typically responds within 2–5 minutes. Service hours: 24 hours a day, 7 days a week.
- Email: support@tkclub.my — use email for detailed issues or to send documents. Replies are usually received within 24 hours.
- Help Center: Guides, tutorials, and solutions are available on the TK Club Help Center page.
- bKash: Both deposits and withdrawals are supported. Deposits are typically credited within 1–5 minutes. Minimum deposit ৳200.
- Nagad: Both deposits and withdrawals are supported. Processing is as instant as bKash. Minimum deposit ৳200.
- Rocket (Dutch-Bangla): Both deposits and withdrawals. Funds are typically credited within 5–10 minutes.
- Bank Transfer: Direct transfer to your designated bank account. Processing may take 1–3 hours.
- License: TK Club operates under an international regulatory authority. As a licensed platform, it is required to adhere to specific rules and fairness standards.
- RNG Verified: TK Club's games are audited by independent third-party auditors — the Random Number Generator (RNG) has been independently verified.
- Data Security: 256-bit SSL encryption is used — your personal and financial information is fully protected.
- Responsible Gaming: TK Club strictly follows responsible gaming policies and provides members with multiple tools to help protect themselves.
- Transparent Payments: Millions of Bangladeshi members are successfully and regularly withdrawing from TK Club.